Resolving Employee Grievances

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How to Take This Course:

• 1 View Course Worksheet -  View the course worksheet or print it out to review later
• 2 Read the Course Material -  As you read through, mark your answers on the course worksheet to be prepared for the exam
• 3 Take Exam -  You must achieve a score of 70% or higher in order to earn credit for the course.
• You don't need to pay for an exam until AFTER you pass it. If you have any questions or need more information, please click here.

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CEU Course Description

Employees have specific rights in the workplace, which are protected by law. If an employee believes his or her rights have been violated, he or she may submit a formal employee grievance to his or her employer. To help manage and resolve formal employee grievances, health care organizations should have effective employee grievance policies and procedures in place. With that in mind, this course reviews employees' rights in the workplace, provides insight into effective employee grievance policies and procedures, and explores how administrators can establish effective employee grievance policies and procedures within their health care organizations. 

CEU Course Objectives

1. Identify laws that protect employees' rights in the workplace.
2. Explore the process of establishing effective employee grievance policies and procedures, while obtaining insight into effective employee grievance policies and procedures.
3. Examine scenarios that may result from ineffective employee grievance policies and procedures. 

 

This course expires on 04/08/2025

Course Date: 2019-11-18

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